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How jefri88 Handles Your Account Data

Your account with jefri88 — including the wallet details you connect through DANA, OVO, or GoPay — is protected by a clear set of data practices.

DANA, OVO, GoPay wallet data handled securelyAccount data access available on requestNo data sold to third-party advertisersCookies policy clearly outlined belowContact support to update or remove your data
jefri88 How jefri88 Handles Your Account Data
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How We Protect and Retain Your Information

Data protection at jefri88 is built into how the account operates, not bolted on as an afterthought. Connections between your device and our platform use SSL encryption, which means the payment details you enter — your DANA account number, your OVO PIN confirmation step — are encrypted in transit. Account access is protected by OTP verification on login, so a new device always requires a one-time code sent to your registered contact. We do not store full payment credentials on our servers; wallet rails like DANA and GoPay handle authentication on their own side.

SSL Encryption

Every connection between your device and our platform is encrypted. Payment details you enter during a DANA or GoPay transaction are protected in transit at all times.

OTP Login Verification

Each new device login triggers a one-time code to your registered contact. This step prevents unauthorised access even if your password has been compromised elsewhere.

Wallet Data Handling

We do not store your full DANA, OVO, or GoPay credentials on our servers. Authentication for each transaction is processed on the payment provider's own secure side.

Data Retention Schedule

Account data is held while your account is active. After closure, a defined retention period applies based on applicable regulations in regions where our service is available.

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How to Reach Us About Your Privacy

If you have a question about how your data is used, want to update the wallet information linked to your account, or need to submit a formal data request, our support team is available around the clock. You can reach us through live chat directly inside your account dashboard, via email for written requests, or through our social channels for general questions. For wallet-related data queries — such as updating a linked DANA or OVO number — live chat is the fastest path.

Live Chat Open your account dashboard and tap the chat icon. Available around the clock for data queries, wallet updates, and account access questions.
Email Support Send a written data request to our support email. We aim to respond to privacy-related queries within a reasonable working period, subject to request volume.
Social Channels Reach us on our official social accounts for general privacy questions. For account-specific data requests, live chat or email gives you a documented response trail.

Your Privacy Questions, Answered

These are the questions we hear most often about how your data is handled on jefri88. If your question is not covered here, our support team can help through live chat or email.

We collect your name, email address, and the e-wallet details you use — such as your DANA or OVO number. We also log device and session data to keep your account secure across logins.

No. Full wallet credentials are not stored on our servers. Authentication for DANA, OVO, and GoPay transactions is handled by those payment providers on their own secure infrastructure.

Yes. Contact our support team via live chat or email and submit a data access request. We will respond within a reasonable period. Availability depends on local law and eligible regions.

Reach support through live chat or email with a deletion request. We will process it in line with applicable retention rules. Some data may need to be kept for a defined period under regional regulations.

We share data only where needed to process your transactions — for example, with the payment rails behind DANA or GoPay. We do not sell personal data to advertisers or unrelated third parties.

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